Transportation

Introducing the Paradise Pass Airport Hotel Shuttle Service!
 
We are thrilled to announce our exceptional shuttle service designed exclusively to Paradise Pass guests for airport-hotel-airport transfers. This shuttle service guarantees a seamless and comfortable experience from the moment you step off the plane until you reach your hotel.
 
Book in advance, ensuring a stress-free start and end to your trip
 
Improve your experience and request to your agent how to obtain this benefit. In case your reservation includes this service, please make sure to send the following information at least 15 days* before the date of your trip:
  • Reservation holder name
  • Number of passengers
  • Reservation confirmation (in case of additional reservations, place them as well)
  • Destination
  • Arrival date
  • Airline, flight number, schedule
  • Departure date
  • Airline, flight number, schedule

Send your request by your Paradise Pass Destination:

Hard Rock Hotel Cancun: vacationplanners@hrhcancun.com
Hard Rock Hotel Riviera Maya: vacationplanners@hrhrivieramaya.com
Hard Rock Hotel Vallarta: vacationplanners@hrhvallarta.com
Hard Rock Hotel & Casino Punta Cana: transfermembers@hrhcpuntacana.com
Hard Rock Hotel Los Cabos: vacationplanners@hrhloscabos.com
UNICO 20°87° Hotel Riviera Maya: vacationmakers@unicohotelrm.com
AVA Resort Cancun: vacationmakers@avacancun.com
 
Book now and enjoy a seamless travel experience like never before!

 

*Every request should be sent at least 15 days prior to arrival in order to send a proper response and confirmation. Sending flight details to the transfer department at least 15 days in advance is mandatory. For hotel reservations made with less than a 15-day notice, we will accept flight details up to 72 hours prior. The service at the airport for members without confirmed transfer will be subject to availability and will incur an additional charge.

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