NEWSDon’t Let Your Paradise Pass Expire!

Your Paradise Pass certificate is more than a document—it’s your key to unforgettable vacations, exclusive benefits, and beach destinations you’ve been dreaming about. If your certificate is close to expiring (or even past its original date), now is the time to act.

This is your opportunity to turn your investment into real memories and travel with confidence, ease, and flexibility.

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Your Paradise Pass still holds the key to unforgettable moments—let’s unlock it together, because your time in paradise isn't over—it’s just waiting to be reclaimed. Upgrade your escape: 

  • Stay longer: from $999 USD for an additional 3-night stay*
  • Access to AVA Resort Cancun and UNICO 18°77° Montego Bay
  • Round-trip airport transfer
  • Up to $2,000 Resort Credit*
  • Stay at no cost* for 2 kids or 1 teen

Limited-time offer: Book by November 30th, 2026, and travel till September 24th, 2027. 

 
 

Why Use Your Paradise Pass Certificate Now?

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Make the Most of What You Already Have

You’ve already invested in your happiness. Redeeming your certificate ensures you enjoy its full value—before it’s gone.

PASS

Exclusive Access & Special Offers

Paradise Pass certificate holders enjoy exclusive promotions and travel opportunities not available to the general public.

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Plan Ahead, Travel Smarter

Avoid last-minute stress and secure your vacation plans in advance. Travel is available through 2027, giving you time and flexibility to choose the perfect moment.

 
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Peace of Mind Guaranteed

Redeem now and relax knowing your vacation is already on the calendar.

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Breathtaking Destinations

Picture yourself lounging on the pristine beaches of Mexico or the Dominican Republic, soaking up the sun, and enjoying the crystal-clear waters. These tropical paradises are waiting for you, offering everything from vibrant nightlife to serene relaxation.

A Second Chance to Escape to Paradise

For a limited time, we’re opening the gates to paradise once again. Even if your certificate has expired, we are honoring it for a special redemption window.

Picture yourself on the sun-soaked beaches of Mexico, the Dominican Republic, or Montego Bay, Jamaica—crystal-clear waters, powder-soft sand, world-class resorts, and moments designed to help you truly disconnect.
You made a smart choice back then. Now it’s time to enjoy it.

 

 

Now it’s time to enjoy it

Why Act Now?

  • Secure your next vacation with flexible travel dates
  • Maximize the value of your Paradise Pass certificate.
  • Choose when and how you travel, with destinations designed for relaxation, connection, and fun.
  • Limited-time opportunity to redeem before benefits are lost.
     

How to Redeem Your Paradise Pass

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Check Your Certificate

Call to our Contact Center and ask for your certificate balance and expiration date.

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Choose Your Offer

Browse our range of services and select what you want to redeem.

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Redeem Easily

Follow the simple steps to redeem your certificate.

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Enjoy Paradise

Experience the unforgettable getaway you've been dreaming of.

Redeem Your Paradise Pass Now

CONTACT US
Terms & Conditions:*Restrictions apply. Booking from now till November 30th, 2026, and traveling till September 24th, 2027. This offer is exclusive to expired Paradise Pass. To receive the benefits described, you must pay in full the remaining balance of the certificate, as indicated. A minimum length of stay may be required. Blackout dates of travel may apply. Valid when booking at Hard Rock Hotel Cancun, Hard Rock Hotel Riviera Maya, Hard Rock Hotel Vallarta, Hard Rock Hotel Los Cabos, Hard Rock Hotel & Casino Punta Cana, AVA Resort Cancun, UNICO 20°87° Hotel Riviera Maya (adults-only), UNICO 20°105° Hotel Riviera Nayarit (adults-only), and  UNICO 18°77° Hotel Montego Bay (adults-only). This offer may be combinable, on specific dates, with up to 2 kids (aged 4-12) or a teen (aged 13-17) at no cost of stay per room with at least 1 adult paid in the applicable family hotels and room categories. The ages of the minors must be reported when booking and must be accurate at the time of travel (proof of age will be required upon check-in), not exceeding the maximum room capacity. An additional charge must apply if the minors are not reported in the reservation at the time of booking or if they exceed the age at check-in. This offer is combinable with Resort Credits on selected tours, spa services, and other activities provided by Vacation Planners or Vacation Makers Desk. Up to $1,000 Resort Credit is valid for a 4-night stay, and up  to $2,000 Resort Credit is valid for a 7-night stay. A 35% service fee applies to the final price of all transactions using the Resort Credit benefit on all services or products available.  Extra charges and additional payments may apply. This offer is subject to availability at the time of booking. Only applies to new reservations. This offer is subject to change without prior notice, and we reserve the right to discontinue this promotion at any time. This offer may not be combined with any other. For more details about this offer, contact us.